HVAC Install Supervisor (Seattle)

At Harts, we pride ourselves on being more than just a company – we are a family. Since our founding, we have dedicated ourselves to delivering top-notch plumbing, sewer, electrical, and HVAC services with a commitment to excellence and customer satisfaction. Our success is driven by our talented team of professionals who share our core values of service excellence, pride of workmanship, grow or die, whatever it takes, and direct, with respect.

POSITION SUMMARY:

The HVAC Install Supervisor supports both field and office operations, ensuring the delivery of high-quality HVAC installations. This role involves reviewing job packets to determine the complete Scope of Work necessary to fulfill customer expectations and contractual obligations. The HVAC Install Supervisor is responsible for providing clear instructions and identifying the proper materials to ensure installations comply with local Mechanical Codes and company standards. Strong communication with Technical Support, sales staff, technicians, and installers is essential to achieve prompt and accurate project completion.

JOB PARAMETERS:

The HVAC Install Supervisor position is a full-time salary position, with shifts typically occurring Monday through Friday, occasional weekend work required. Shifts will vary within the hours of 6:30am and 6:00pm. Base Pay: $98,000.00 – $119,000.00 / Year

POSITION RESPONSIBILITIES:

• Installation: Installing HVAC systems according to building plans and specifications. This involves setting up ductwork, piping, wiring, and HVAC units such as furnaces, air conditioners, and ventilation systems.
• Upgrades and Retrofits: Upgrading existing HVAC systems to improve efficiency, reliability, or compliance with building codes and environmental regulations. They may also retrofit older buildings with modern HVAC equipment to enhance comfort and energy savings.
• Customer Service: Provide 5-star service and quality to our customers making them feel confident about choosing Harts Services.
• Team Leadership: Provide strong leadership and direction to installation teams, motivating them to achieve company objectives.
• Coaching and Training: Offer coaching, training, and oversight to installation teams, fostering a culture of continuous improvement and engagement.
• Sales Coordination: Collaborate with sales personnel to gather necessary information for fulfilling contract terms and meeting customer expectations.
• Job Review: Thoroughly review paperwork and pictures in the sales packet to understand job requirements and identify any deficiencies or inaccuracies prior to processing.
• Issue Resolution: Address and resolve discrepancies in the job scope (e.g., incorrect equipment sizing, inadequate space, wrong equipment type) promptly.
• Instruction Production: Create clear instructions within Work Orders, ensuring installers have all necessary information for successful job completion.
• Material Inventory: Compile a complete inventory of required materials and manage requisitions accordingly.
• Scoping Process: Execute the Scoping Process to ensure 100% accuracy in job scope assessments.

CORE VALUES:

As a team member at Harts, you are expected to embody and uphold our core values in your daily operations and interactions:

1. Grow Or Die: Embrace opportunities for professional development and continuous improvement, actively seeking ways to enhance your skills and contribute to the team’s success.
2. Direct, With Respect: Communicate openly and respectfully with team members and customers, fostering a collaborative work environment and addressing challenges constructively.
3. WIT – Whatever It Takes: Take ownership of your responsibilities, demonstrating a proactive approach to problem-solving and supporting your teammates to ensure smooth operations.
4. Pride of Workmanship: Strive for excellence in every task, ensuring accuracy and quality in your work, and taking pride in the contributions you make to the team.
5. Service Excellence: Commit to delivering outstanding service and support, enhancing the overall experience for both internal teams and external customers.

REQUIREMENTS:

• 5-10 years residential install experience
• 3-5 years of leadership experience
• Valid driver’s license with a good driving record
• EPA Certification required
• 6B Electrical License preferred

REQUIREMENTS:

• The work is split between the shop/office and customer properties.
• Primarily working on customer properties, with occasional office-based meetings or training.
• Work includes exposure to all types of weather conditions, including rain, snow, heat, and cold. Jobs may also involve work in confined spaces.
• Exposure to loud noise from machinery and tools, as well as odors from sewer systems and waste.
• Adherence to all OSHA and WISHA safety regulations.
• Prolonged periods of sitting at a desk and working on a computer.

BENEFITS:

• Company vehicle
• Medical/Dental/Vision Insurance
• Retirement Benefit (401K) with Company Match
• Costco Membership
• Company Paid Term Life Insurance
• 3 weeks Paid Time Off + 6 paid holidays