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super professional and efficient

Thom Jackson kept us updated on his scheduled arrival this morning for the servicing of our furnace an air conditioning unit before arriving well within the schedule window. He was personable, professional, and knowledgeable in his completion of the preventive maintenance inspections. We are very happy specifically with the job he did and very impressed with all of Harts employees in general with whom we have interacted.

Clean friendly very professional. Great job

This is the second time I’ve used their service, and the experience was absolutely wonderful.First, the phone communication was smooth and friendly – it felt like talking to an old friend.Second, their prices are very affordable and reasonable.I especially want to thank their professional technician, Mr. Trevor Wood. He was not only kind and pleasant to work with, but also very clear and logical in his explanations. Even though English is not my first language, communicating with him was effortless. The call quality was excellent – it felt like we were talking face to face.After diagnosing the issue, he provided a detailed repair plan with options for me to choose from. Once the repair was completed, he took the time to explain the warranty clearly. He also kindly shared step-by-step advice on what I should do if I encounter similar issues in the future – truly thinking ahead for the customer.The entire service process was well-designed and customer-friendly. If anyone needs this kind of help, I strongly recommend giving them a try – you’ll experience top-notch service yourself.

Outstanding service! Luise is incredibly knowledgeable and thorough. When faced with a water leak that had no easy access point, he took the time to listen to my concerns and clearly explained all of our options. His transparent communication allowed me to make an informed decision, and the quality of his repair work was exceptional. Highly recommend!

Tyler walked me through on options I could explore for the water heater uninstall & reinstall. Absolutely happy about his work here

Excellent work by Stephen Fry.

I received an estimate and a positive experience with a professional / polite service technician named Jonathan. He's pretty awesome!!! If you need a estimate, I would definitely recommend Harts.

Jeremy P from Harts is absolutely fantastic! I recommend him to anyone. He Came over emergently help us with a bathtub faucet that had broken Inside the wall. He was knowledgeable, fast and helped us keep costs low. We would be happy to have him back any time.