Terms and Conditions

1. General Use of the Website

1.1 Acceptance of Terms By accessing our website, you confirm that you accept these Terms and agree to comply with them.

1.2 Modification of Terms We reserve the right to amend these Terms at any time. Updates will be posted on this page, and continued use of our services constitutes your acceptance of the updated Terms.

1.3 Eligibility Our website and services are intended for users who are at least 18 years old. By using our services, you confirm that you meet this requirement.

2. Intellectual Property

2.1 All content on this website, including text, images, and logos, is the property of Harts and protected by copyright and trademark laws. Unauthorized use is prohibited.

2.2 You may not reproduce, distribute, or publicly display any content from this website without prior written permission from Harts.

3. Limitation of Liability

Harts will not be liable for any damages resulting from your use of this website or our services, including but not limited to direct, indirect, incidental, or consequential damages.

4. SMS Messaging Terms and Conditions

By opting into Harts Plumbers, Electricians, & HVAC Technicians’ SMS Messaging Service, you agree to the following:

4.1 Service Description

Harts offers an SMS messaging service to provide:

• Appointment reminders

• Promotional offers

• Service updates

• Account notifications

• Other relevant information about our plumbing, sewer, electrical, heating, and cooling services

4.2 Opt-In Consent

By providing your phone number and confirming opt-in, you consent to receive text messages from Harts. You must be the authorized user of the phone number provided.

4.3 Message Frequency

Message frequency varies depending on your interaction with our services and promotions. You can expect to receive up to 5 messages per month. however, you might receive more messages if you have multiple appointments scheduled.

4.4 Message and Data Rates

Message and data rates may apply. These charges are determined by your mobile service provider. Please check with your carrier for details.

4.5 Customer Support

For assistance with our SMS service:

• Reply HELP to any message you receive.

• Contact us via email at office@hartsservices.com.

4.6 Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive text messages from Harts unless you re-subscribe.

4.7 Privacy and Data Usage

We value your privacy and will not sell, rent, or share your personal information with third parties. For details on how we protect your information, please see our Privacy Policy.

4.8 Limitations and Liability

Harts is not responsible for delayed or undelivered messages due to carrier issues or other factors beyond our control. We reserve the right to suspend or terminate the SMS service at any time.

5. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which details how we collect, use, and protect your information.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Washington, without regard to its conflict of law principles.

7. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

• Email: office@hartsservices.com

• Phone: (253) 331-1206