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Join The Team That Cares More

At Harts, we are always looking for talented, positive and hard-working people to join our growing team. We are currently expanding all departments and anticipate openings for Plumbing, Sewer, Sales, Call Center and other areas, we need you! Compensation packages are competitive, and benefits include:

  • Competitive wages and opportunities for bonuses
  • Company sponsored health, dental, and vision insurance with generous premium coverage rates for employee and dependents
  • 401k Retirement plan with up to 4% company match
  • 2 weeks vacation, 1 week sick leave and 6 paid holidays
  • Training and development

Call us today at 253-331-1360 or fill out the webform and we can give you a call back!

Grow, excel, and earn your potential at Harts Services! We are seeking Plumbing Service Experts to join our team of professionals that care more. The Harts Plumbing Service Expert will diagnose and repair residential plumbing issues and lead customers to informed and confident buying decisions using the Harts service process.

This full-time position is Monday-Friday. Base Pay + Commissions.

Job duties include:

  • Completes plumbing and other related in-home, service calls.
  • Evaluates customer plumbing situation, develops multi-option proposals/estimates, presents to customers using the Harts service process; offers various Harts services.
  • Works with customers for thorough understanding of estimates
  • Understands service criteria and is accountable for exceeding revenue goals.
  • Performs recorded camera inspections.

Minimum job requirements include 2000+ plumber trainee hours on file with LNI and a valid driver’s license with a good driving record.

Our compensation package is one of the best in the area and includes:

  • Competitive and progressive wages with opportunities for bonuses
  • Company sponsored health, dental, and vision insurance with generous premium coverage rates for both employee and their dependents
  • 401k Retirement plan with up to 4% company match
  • Vacation and sick leave
  • 6 paid holidays
  • Training and development
  • And much more!

Application for this position can be done in one of two ways:

Submit your resume on this site or email information relative to your prior experience.

Join us today!

www.hartsservices.com

Equal Opportunity Employer

Pay: Up to $150,000.00 per year

Job Type: Full-time

Pay: Up to $150,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay

Work Location: Multiple Locations

ABOUT HARTS:

Harts Services is the premier plumbing company in the Tacoma & Seattle area, and we pride ourselves on caring more. Caring more about the homeowners we work with, the community we serve, and mostly the employees who make us who we are. We are a rapidly growing team with steel strong core values, looking for a CSR to join our family. The CSR will report to the Customer Experience Manager.

POSITION SUMMARY:

The Harts Customer Service Representative Lead is responsible for booking inbound and outbound leads as directed as well as other key CSR job functions.

*Position is not remote*

JOB PARAMETERS:

The CSR is a full time, hourly position. The first two weeks during training will be scheduled for Monday-Friday 7:00am – 4:00pm. After training, two schedule options are available for selection (scheduled weekends): Saturday – Wednesday 8:00am – 5:00pm (5 days a week, 8 hours shifts) OR Saturday – Tuesday 7:00am – 6:00pm (4 days a week, 10 hours shifts). Occasional overtime is expected, as requested.

POSITION RESPONSIBILITIES:

  • Follow our core values and have an excellent attitude
  • Provide excellent customer service
  • Make outbound happy calls and ask customer for reviews
  • Answer incoming calls by the second ring ,follow inbound and outbound scripting and overcome customer objections to book leads.
  • Write and address thank you cards for customers
  • Order gifts for customers in adherence to company guidelines
  • Book inbound and outbound leads
  • Perform dispatch procedures for EOD or as required
  • Have a full understanding of the call center procedures, goals, and responsibilities
  • Completed all training scheduled as defined by CEM
  • Participate in training calls with Nexstar coach
  • Learn and use functions in service titan Perform key functions in Service Titan (S.A. Booking a call, scheduling a recall, scheduling a follow up, reviewing customer account and inputting notes)
  • Learn and understand functions of the Dialpad app
  • Comply with current attendance and disciplinary policies
  • Performs other duties as assigned

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the company. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.

REQUIRED EXPERIENCE AND ABILITIES:

  • Excellent verbal communication, active listening, and customer service skills
  • Ability to motivate and coach peers
  • Ability to execute directions accurately and with speed
  • Excellent organizational and multi-tasking skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and delegate when appropriate
  • Team player with a positive can-do attitude

EDUCATION AND LICENSING REQUIREMENTS:

  • High school diploma or equivalent required.
  • At least one year of related work experience is required

PHYSICAL REQUIREMENTS:

  • Prolonged periods of sitting at a desk and working with a telephone and computer.
  • Must be able to lift up to 15 pounds at times.

WORKING CONDITIONS:

  • Office/Call Center environment.

WHY WORK FOR US:
Our benefits package offers Medical, Dental and Vision, 401K with employer match, Life Insurance, Long-Term disability, paid holidays, paid vacation/sick leave. We also encourage employee growth opportunities.

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status, or any other protected class.

Location: 3510 S. Pine St, Tacoma, WA 98409

Job Type: Full-time

Pay: $20.00 – $20.01 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • No nights
  • Weekend availability

Ability to commute/relocate:

  • Tacoma, WA 98409: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Call center: 1 year (Required)

Work Location: One location

Grow, excel, and earn your potential at Harts Services! We are seeking Sewer Service Experts to join our team of professionals that care more. The Harts Sewer Service Expert will diagnose and repair sewer systems and lead customers to informed and confident buying decisions using the Harts service process.

This full time position is Monday-Friday. Base Pay + Commissions.

Job duties include:

  • Completes sewer and other related in-home, service calls.
  • Evaluates customer sewer situation, develops multi-option proposals/estimates, presents to customers using the Harts service process; offers various Harts services.
  • Works with customers for thorough understanding of estimates
  • Understands service criteria and is accountable for exceeding revenue goals.
  • Performs recorded camera inspections.

Minimum job requirements include 1 year of related experience and a valid driver’s license with a good driving record.

Our compensation package is one of the best in the area and includes:

  • Competitive and progressive wages with opportunities for bonuses
  • Company sponsored health, dental, and vision insurance with generous premium coverage rates for both employee and their dependents
  • 401k Retirement plan with up to 4% company match
  • Vacation and sick leave
  • 6 paid holidays
  • Training and development
  • And much more!

Application for this position can be done in one of two ways:

Submit your resume on this site or email information relative to your prior experience.

Join us today!

www.hartsservices.com

Equal Opportunity Employer

Job Type: Full-time

Pay: Up to $150,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Sewer Service: 2 years (Preferred)

License/Certification:

  • Driver’s License (Required)

Work Location: Multiple Locations

Grow, excel, and earn your potential at Harts Services! We are seeking Residential Journeyman Electricians to join our team of professionals that care more.
 
This full time position is Monday-Friday.
 
Harts Plumbing Service Experts:
  • Evaluates customer Electrical needs, develops multi-option proposals/estimates, presents to customers using the Harts service process.
  • Completes Electrical Service work.
  • Understands service criteria and is accountable for revenue goals.
  • Harts Plumbing Install Experts
  • Evaluates customer electrical scheduled installation; develops a plan of action from sold/agreed-upon estimate and follows through with customer using the Harts service process.
  • Completes electrical and other related in-home installations.
  • Understands install criteria and is accountable for completing jobs on time and under budget.
Job requirements:
  • Washington Journeyman Electrical License
  • Valid driver’s license with a good driving record
Our compensation package is one of the best in the area and includes:
 
Competitive Salary:
  • Up to $150,000/yr – $55/hr. + Bonuses for Install
  • Electricians, 18% Commission + Safety Net for Service Electricians
  • Company sponsored health, dental, and vision insurance with generous premium coverage rates for both employee and their dependents
  • 401k Retirement plan with up to 4% company match
  • Vacation and sick leave
  • 6 paid holidays
  • Training and development
  • Helpful office and warehouse support
  • A fast growing company with many future opportunities
  • And much more!
 
Job Type: Full-time
 
Salary: Up to $150,000.00 per year
 
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance
 
Compensation package:
  • Bonus pay
  • Commission pay
 
Schedule:
Monday to Friday
 
Work Location: Multiple Locations

Interested? Apply Today!

Resume is optional.
Accepted file types: pdf, Max. file size: 100 MB.
Future Position

Apply for a position that hasn’t been created yet!

Plumber

Grow, excel, and earn your potential at Harts Services! We are seeking Plumbers to join our team of professionals that care more.

  • Diagnose problems and repair residential and commercial plumbing systems
  • Lead customers to informed and confident buying decisions
  • Work with strong office support to manage customer expectations and deliver exemplary service

This full time position is Monday-Friday, and includes overtime. Occasional weekend work.

Job requirements include:

  • Residential or Journeyman License or experienced and committed to testing for license in 2020
  • Reasonably clean driving record
  • Three years experience in plumbing diagnosis, repair, and installation
  • Friendly demeanor and team player
  • Desire for leadership position
Septic Technician

Grow, excel, and earn your potential at Harts Services! We are seeking a certified Septic Maintenance Technician to join our team of professionals that care more.

  • Diagnose problems and repair septic systems
  • Lead customers to informed and confident buying decisions
  • Work with strong office support to manage customer expectations and deliver exemplary service

This full time position is Monday-Friday, and includes overtime. Occasional weekend work.

Job requirements include:

  • Septic Maintenance 02 Certification
  • Reasonably clean driving record
  • One year experience
  • Friendly demeanor and team player

Interested? Apply Today!

Resume is optional.
Accepted file types: pdf, Max. file size: 100 MB.