Sewer Service Expert (Seattle)

At Harts, we pride ourselves on being more than just a company – we are a family. Since our founding, we have dedicated ourselves to delivering top-notch plumbing, sewer, electrical, and HVAC services with a commitment to excellence and customer satisfaction. Our success is driven by our talented team of professionals who share our core values of service excellence, pride of workmanship, grow or die, whatever it takes, and direct, with respect.

POSITION SUMMARY:

The Harts Sewer Service Expert will diagnose and repair sewer systems and lead customers to informed and confident buying decisions using the Harts service process.

JOB PARAMETERS:

The Sewer Service Expert position is a full-time, commission position, with shifts typically occurring Monday through Friday. Shifts will vary within the hours of 6:30am and 6:00pm. Commission-Based teammates earn between 4%-18% per project subtotal with expected earnings between $70,000-$180,000 per year.

POSITION RESPONSIBILITIES:

• Evaluates customer sewer situation, develops multi-option proposals/estimates, presents to customers using the Harts service process.
• Completes service sewer work.
• Understands service criteria and is accountable for revenue goals.

CORE VALUES:

As a team member at Harts, you are expected to embody and uphold our core values in your daily operations and interactions:

1. Grow Or Die: Embrace opportunities for professional development and continuous improvement, actively seeking ways to enhance your skills and contribute to the team’s success.
2. Direct, With Respect: Communicate openly and respectfully with team members and customers, fostering a collaborative work environment and addressing challenges constructively.
3. WIT – Whatever It Takes: Take ownership of your responsibilities, demonstrating a proactive approach to problem-solving and supporting your teammates to ensure smooth operations.
4. Pride of Workmanship: Strive for excellence in every task, ensuring accuracy and quality in your work, and taking pride in the contributions you make to the team.
5. Service Excellence: Commit to delivering outstanding service and support, enhancing the overall experience for both internal teams and external customers.

REQUIREMENTS:

• Valid Driver’s License with clean driving record required.

BENEFITS:

• Company vehicle
• Medical/Dental/Vision Insurance
• Retirement Benefit (401K) with Company Match
• Costco Membership
• Company Paid Term Life Insurance
• 2 weeks Paid Time Off + 1 week sick + 6 paid holidays